Terms & Conditions

By contracting our services you are indicating that you have read and approved our Terms and Conditions, and that you are both authorized and agree to contract for services with LiNKS Sign Language & Interpreting Services (LiNKS) under the provisions of these terms.  

Services: LiNKS will perform referral services for Sign and Spoken Language Interpreting Services, and Document Translation.

Commencement: LiNKS will perform said referral services on an independent basis, there being no employment arrangement or relationship with the Client other than the assignment request.  LiNKS shall be under the guidance of the Customer as to the results to be accomplished.  LiNKS contract interpreters shall have exclusive control over the manner by which such results are accomplished.

Performance: The Customer will prepare and furnish to LiNKS, upon request, such information as is reasonably necessary to complete the assignment.

Disclaimer: LiNKS makes no representation about service, including but not limited to the accuracy or completeness of any interpretation or translation assignment.  LiNKS does not guarantee the availability of interpreters or their suitability for a particular assignment or purpose.  

Terms: An authorized representative of the Customer will sign off on the Interpreter’s work order at the end of each assignment. Payment terms are prepaid (Visa/MasterCard) or net terms.  Net terms may be granted upon completion and approval of LiNKS credit application and are subject to our standard credit terms and conditions.

Pricing: Final prices may vary due to the complexity and scope of assignment.

Interpreter Sub-Contractors: LiNKS subcontracts all assignments to independent contractors. All services provided by said interpreters are subject to limits of liabilities set forth in these Terms & Conditions.

Minimum Charge: There is a two hour minimum charge for all services with 30 minute billing increments thereafter. Assignments in excess of 2 hours may require the teaming of two contract interpreters. If a team is unavailable, assignments may be billed at a rate equivalent to two interpreters. Rates apply from the requested arrival time and continue through the duration of the assignment.

Recording & Live Broadcasts: All requests must be approved in writing in advance of assignment.

Cancellation: Cancellations must be received and confirmed in writing at least 48 business hours prior to scheduled assignment time. Note: Customer will be billed for the total pre-arranged time if a 48 hour in advance notice is not received and confirmed by LiNK’s Staff.

Severability: If any provision of these Terms & Conditions is held to be invalid or unenforceable, such provision shall be severed from these terms with respect to the matter in question, and the remainder of the terms shall remain in full force and effect.

Governing Law: The construction, interpretation, and performance of these terms and conditions shall be governed by the laws of the State of California.

Amendments: Any supplements, modifications, or waivers of any provision of these Terms and Conditions must be in writing and signed by a LiNKS authorized representative.

 

Hold Harmless/Indemnification: Customer agrees to defend and indemnify LiNKS, its affiliates, or independent contractors, and to hold them harmless from any claim or action whatsoever arising from the use of LiNK’s Services. 

AGREEMENT BETWEEN USER AND LiNKS Interpreting
LiNKS Sign Language & Interpreting Services®, a division of Goodwill Southern Los Angeles County in Long Beach, California.

The LiNKS Interpreting Web Site is comprised of various Web pages operated by LiNKS Interpreting.

The LiNKS Interpreting Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the LiNKS Interpreting Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE
LiNKS Interpreting reserves the right to change the terms, conditions, and notices under which the LiNKS Interpreting Web Site is offered, including but not limited to the charges associated with the use of the LiNKS Interpreting Web Site.

LINKS TO THIRD PARTY SITES
The LiNKS Interpreting Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of LiNKS Interpreting and LiNKS Interpreting is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. LiNKS Interpreting is not responsible for webcasting or any other form of transmission received from any Linked Site. LiNKS Interpreting is providing these LiNKS to you only as a convenience, and the inclusion of any link does not imply endorsement by LiNKS Interpreting of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the LiNKS Interpreting Web Site, you warrant to LiNKS Interpreting that you will not use the LiNKS Interpreting Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the LiNKS Interpreting Web Site in any manner which could damage, disable, overburden, or impair the LiNKS Interpreting Web Site or interfere with any other party’s use and enjoyment of the LiNKS Interpreting Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the LiNKS Interpreting Web Sites.

USE OF COMMUNICATION SERVICES
The LiNKS Interpreting Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages
  • Conduct or forward surveys, contests, pyramid schemes or chain letters
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.

LiNKS Interpreting has no obligation to monitor the Communication Services. However, LiNKS Interpreting reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. LiNKS Interpreting reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

LiNKS Interpreting reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in LiNKS Interpreting’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. LiNKS Interpreting does not control or endorse the content, messages or information found in any Communication Service and, therefore, LiNKS Interpreting specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized LiNKS Interpreting spokespersons, and their views do not necessarily reflect those of LiNKS Interpreting.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO LiNKS Interpreting OR POSTED AT ANY LiNKS Interpreting WEB SITE
LiNKS Interpreting does not claim ownership of the materials you provide to LiNKS Interpreting (including feedback and suggestions) or post, upload, input or submit to any LiNKS Interpreting Web Site or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting LiNKS Interpreting, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. LiNKS Interpreting is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in LiNKS Interpreting’s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE LiNKS Interpreting WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. LiNKS Interpreting AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE LiNKS Interpreting WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE LiNKS Interpreting WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

LiNKS Interpreting AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE LiNKS Interpreting WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. LiNKS Interpreting AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LiNKS Interpreting AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE LiNKS Interpreting WEB SITE, WITH THE DELAY OR INABILITY TO USE THE LiNKS Interpreting WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE LiNKS Interpreting WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE LiNKS Interpreting WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LiNKS Interpreting OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE LiNKS Interpreting WEB SITE, OR WITH ANY OF THESE TERMS OF USE, and YOU’RE SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE LiNKS Interpreting WEB SITE.

TERMINATION/ACCESS RESTRICTION
LiNKS Interpreting reserves the right, in its sole discretion, to terminate your access to the LiNKS Interpreting Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in King County, Washington, U.S.A. in all disputes arising out of or relating to the use of the LiNKS Interpreting Web Site. Use of the LiNKS Interpreting Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and LiNKS Interpreting as a result of this agreement or use of the LiNKS Interpreting Web Site. LiNKS Interpreting’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of LiNKS Interpreting’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the LiNKS Interpreting Web Site or information provided to or gathered by LiNKS Interpreting with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and LiNKS Interpreting with respect to the LiNKS Interpreting Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and LiNKS Interpreting with respect to the LiNKS Interpreting Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents are drawn up in English.

TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c) (2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE ANY RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.